Being the world's leading independent On Board provider, Kaelis is able to always have its customers’ best interests in mind.
20 Years Experience
Its team has more than 20 years of experience in the airline and supply-chain markets.
Speed to Market
Kaelis focuses on speed in: product design development, sourcing & purchasing, manufacturing, quality controls, sales response and customer service. Time is money!
Kaelis’ lean structure aims to provide perfect value to its customer through a perfect value creation process that has zero waste.
Kaelis' lean structure allows the company to make whatever internal changes are necessary to respond effectively to a customer's request or the changing outward environment, as quickly as possible.
Kaelis’ customers can get all their OBS equipment in just "one stop" from product design & development to delivering it to them.
Kaelis brings new products & solutions to the OBS market that create values to its customer. Besides, the company is constantly looking for more-effective processes, services, technologies and business models to remain competitive.
Kaelis team will design a custom-made product or service for each customer.
In-house OBS Design Team
Kaelis has a dedicated team of designers that are specialised in creating customised on board solutions for its customers.
From the Japanese language “good change” which in English would be "improvement", Kaelis team is always looking to improve its products, services and procedures.
Automation via Salesforce.com
Since 2007, Kaelis' key functions are highly automated, reducing human made error and improving its efficiency and cost savings.
Customer Oriented Culture
Kaelis team is committed to provide a proactive customer service by anticipating problems, contacting customer with feasible solutions and keeping them updated throughout all sales process.
Kaelis is recognised by the OBS industry as one of the top leading suppliers. It actively participates in all major worldwide industry events.
Kaelis team is committed to understanding customers’ needs to provide the best OBS solutions and ultimately improve travel experience.